Recommended by Canvas

For best performance, Canvas should be used on the current or first previous major release of Chrome, Firefox, Edge, or Safari. Internet Explorer is not a recommended browser for Canvas. Please read What are the browser and computer requirements for Instructure products? in the Canvas Guides to learn more.

http:// vs. https://

Some online content is insecure (http://) and some is secured (https://). When secure and insecure content is mixed on a page, the page will display blank in Canvas due to the mixed content security settings in your browser. This is a browser issue, not a Canvas issue. This problems occurs most frequently with the Quizlet review activities in this course. If/when content does not load, please get in the habit of looking in the URL address bar for the option to enable the mixed content. Note that in browsers such as Safari, insecure content will not display.

Note for Safari Users

Due to the privacy controls in Safari, many Apple users may experience trouble with course images not displaying. This is an issue with the browser, not with Canvas. Please follow the steps below to correct the problem.

On Mac

Open Safari.
Go to the Safari menu and select "Preferences…"
Click into the Privacy tab.
Uncheck "Prevent cross-site tracking".
Close the Preferences window and continue normally.

On iOS

Open the Settings app.
Scroll down the list of headings on the left and choose Safari.
Uncheck "Prevent Cross-Site Tracking" (under Privacy & Security).

TIP: Your browser is one of the first things you and your students should check if you encounter any problems working in Canvas. Temporarily switching browsers can help resolve many technical issues and helps to narrow down problems when you are reporting technical difficulties to the help desk.